Home » Short Course or Workshop » Railroad Engineering » Operations and Operations Management for Passenger Rail

August 22-23, 2018
Wednesday 9:00 – 5:00 and Thursday 9:00 – 3:00
University of Delaware
Newark Campus
(1.4 ceu’s or 14 professional development hours awarded for full participation)

This two-day course reviews the organization and fundamental operations of passenger railways. Course material applies to commuter rail, as well as rail transit (Light Rail, Rail rapid transit, Regional Rail and Streetcars). Content includes principles of efficient operation, measures of operating performance (MOP’s), and KPI’s scheduling, system safety, system assurance, and integration of various railway sub-systems to optimize operating performance. Selected readings will supplement course discussions. Excerpts from the instructor’s new text on transit operations [published by Simons-Boardman] will also be provided.

The Railroad Engineering and Safety program at the University of Delaware is housed within the Department of Civil & Environmental Engineering and offers courses to undergraduate, graduate, and professional & continuing education students. To learn more, please visit: http://railroadengineering.engr.udel.edu/ or contact our Professional Engineering Outreach office by calling 302-831-8302 or emailing enggoutreach@udel.edu today.


  1. Basics of Railway sub-systems (track, vehicles, train control, right of way).
  2. Classification of Railway Modes and Sub-modes by railway sub-systems.
  3. Operational Characteristics of important sub-modes, (Commuter, and Regional Rail, Rapid Transit Rail, Light Rail, Streetcar).
  4. Railway Safety
    • FRA regulation
    • FTA and State Safety Oversight (i.e., SSO)

The Work Breakdown (WBS) and Organizational Breakdown (OBS) Typical Approaches

  1. Organization and reporting structure
    • General Management
    • Transportation
    • Engineering and Maintenance of Way
    • Rolling Stock Equipment
    • Customer Service
    • System Safety and Security
    • Planning and Scheduling, Rules (Operations Support)
    • Staff Departments (Law, HR, Finance, etc.)
  2. Execution of Work
    • Road Operations
    • Dispatch/Management of Movements
    • MOW
    • MOE
    • Work and operating plans for major construction, heavy maintenance, or special events.
  3. Labor Organizations
    • Maintenance of Way and Equipment
    • Dispatch
    • Train Crews
    • Supervision

Scheduling and Measures of Capacity

  1. Service Philosophies and Planning
    • Service Concepts
      • Scheduling to meet demand or scheduling to create demand.
      • Demand “elasticity”, trip time (“commercial” speed), price, comfort, et.al.
      • Is the service product “capacity” or On Time Performance.
      • Scheduling headways v. scheduling trains
    • Service Planning
      • Train performance, basic calculations
      • Train performance, computer based TPC’s
      • Simulation, stochastic models
      • Engineering for MOP’s
    • MOP’s (Measures of Performance)
  2. Capacity
    • Passengers per Hour, Trains per Hour (PPH, TPH)
    • Scheduling to create demand, scheduling to meet existing demand
    • Scheduling headways v. scheduling specific trains
  3. Scheduling a Single Line
    • Cycle times
    • Headways
    • Equipment requirements
    • Crews and crew manipulation
    • Schedule “pad”, who owns the “pad”
    • Importance of schedule (commercial) speed
  4. Scheduling Networks
    • Limiting points

Issues Associated with System Growth/System Maturity

  1. New starts and route expansions, the commissioning challenge
  2. State of Good Repair (SGR)
  3. Operating (and Maintenance) Standards

Registration is now closed. Please contact us if you are interested in future offerings. 

Program Fee includes extensive course notes; continental breakfasts, and all breaks. Lunches are not provided; however, Newark offers convenient options.

  • Individual Registrations:  $795/person
  • Group Registrations (for 3 or more from the same company):  $695/person
  • Enrollment Deadline: August 13, 2018
  • Cancellations and Substitutions: Refunds will be granted if the request is received in writing by August 15, 2018. Substitutions are permitted up through the first day of the course.
  • Accommodations & Transportation: Participants are responsible for making their own housing and transportation arrangements. Air transportation should be arranged to either Philadelphia or Baltimore airport. Amtrak runs through Wilmington, DE and also has limited stops in Newark, DE.

Call early and ask if the University of Delaware affiliated hotel rates are available for the dates you are requesting from the following hotels: Courtyard by Marriott– UD Campus Hotel – 400 Pencader Way, Newark, DE, 1-302-737-0900 The following are each less than two miles from campus: Embassy Suites, Newark – 654 S. College Ave., Newark, DE. 1-302-368-8000 Homewood Suites – 640 S. College Ave., Newark, DE, 1-855-605-0320

Alfred Fazio has 40 years experience 
in freight and passenger 
rail. Born in Brooklyn, Al’s favorite transit system is the New York City Subway. He has worked for Amtrak, New Jersey Transit’s RiverLINE, and the Twenty 
First Century Rail located in Northern New Jersey, and has a particular expertise in DBOM models. Al holds a Bachelor’s in Civil Engineering from Villanova University, a Master’s in Environmental Engineering from Drexel University, a Master’s in Applied Mechanics from the University of Pennsylvania, and is a registered Professional Engineer. He is a member of the American Railway Engineering and Maintenance-of-Way Association (AREMA) as well as the American Institute of Aeronautics and Astronautics (AIAA). He has also served as a member of the Engineering faculty at the U.S. Naval Academy and at Widener University.

Allan ZarembskiAllan M. Zarembski,  PhD, P.E., FASME, Hon. Mbr. of AREMA joined the University of Delaware faculty as Research Professor and Founding Director of UD’s Railroad Engineering and Safety Program in 2012. An internationally recognized authority in the fields of track and vehicle/track system analysis, railway component failure analysis, track strength, and maintenance planning, Dr. Zarembski founded and served as President of ZETA-TECH Associates, Inc., a technical consulting and applied technology company in 1984, now an independent business unit of Harsco Rail. Prior to that, he had served in R&D positions with Pandrol, Inc. and Speno Rail Services Co., and was Manager of Track Research for the Association of American Railroads. He has also served as Deputy Director of the ASME’s Track Train Dynamics Program, and has presented numerous railroad engineering short courses throughout the U.S.





Rob Troup is currently serving as Deputy General Manager at the Metropolitan Atlanta Rapid Transit Authority and has in excess of 35 years experience in Rail Rapid Transit as well as Light Rail, and High Speed Rail.  His experience includes operations as well as hands-on engineering and construction.  Prior to his Atlanta experience, Rob was at WMATA where he was Deputy General Manager of Operations, and previously to that, Chief Engineer.  Mr. Troup began his career at AMTRAK where he worked in the Signal Design Group and later as Manager of all signal construction on the Northeast Corridor.  A key project completed during this tenure was the complete resignalization of the AMTRAK Highline to allow a major increase in train capacity to 26 TPH between Newark and New York.  During his service with a Consulting Engineering firm Rob participated in the preliminary research and final design to allow Short Internal Temporal Separation for freight service  on a LRT System.